Instructional Design CoP: Turning Nightmares into Fairy-tales: Working with Difficult SMEs

  • 26 Sep 2017
  • 6:00 PM - 8:00 PM
  • Founders Hall (GMU), Room 207, 3351 North Fairfax Drive, Arlington, VA 22201-4426
  • 17

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We've all been there...the dreaded nightmare of working with a subject matter expert (SME) who seems to have made it his mission to make your life miserable. From our perspective, they’re inflexible, stubborn, stuck in their ways, or distrustful; and yet we still have a goal to accomplish together. A bad relationship with a SME can undermine everything we do and add hours of work and stress. This session will focus on how to effectively manage the instructional designer - SME relationship so that you can get results. Facilitators will engage participants in discussions around building trust and rapport, effective communication strategies, and how to resolve conflicts when they arise.

Natasha Roberts is the employee learning and development manager at the Urban Institute. She supports Urban’s efforts to develop a more robust training and development program for staff that includes enhanced performance management capabilities. She plans, facilitates, coordinates, designs, develops, and evaluates training and development activities across the organization. In past roles, Natasha has demonstrated her passion for creating impact and supporting talent development initiatives in organizations such as Kaplan Test Prep and Chemonics International. She applies her creative skills to help people and organizations achieve their goals.

Natasha hails from Venezuela and is the current Director of Marketing for the Metro DC Chapter of ATD. She also serves as co-leader for the Instructional Design Community of Practice. She received her MA in international relations at the Geneva School of Diplomacy and International Relations in 2011.

Izabela Solosi is an instructional designer, trainer, and conflict resolution practitioner. She is currently the Training Program Manager at Northern Virginia Mediation Service where she manages a roster of over 30 trainers. In this capacity, she works with clients to provide a range of conflict management and performance improvement services such as training, mediation, facilitation, needs assessments, and coaching. Izabela focuses on designing and delivering training on alternative dispute resolution processes, communication skills, team performance, and conflict resolution skills. Past clients include local and federal government agencies and non-profit organizations. She is a recurring speaker at conferences such as the Federal Dispute Resolution Conference and the Training Officers Consortium Annual Meeting. Izabela is a certified Help Increase the Peace Program facilitator and a Total SDI trainer. She is also a co-leader for the Metro DC ATD Chapter Instructional Design Community of Practice. Izabela holds a BA in Conflict Analysis and Resolution and is currently pursuing an M.Ed. in Instructional Design and Technology, both from George Mason University.

Please note: Programs begin at 6:00 with informal networking and refreshments until around 6:20 when the evening's formal program begins. Programs end at 8:00. Light refreshments and bottled water will be provided. Attendees are also invited to bring light meals with them, such as sandwiches or salads. There are several establishments within a few blocks of the Founders Hall venue that offer such fare.

Please note: Programs begin at 6:00 with informal networking and refreshments until around 6:20 when the evening's formal program begins. Programs end at 8:00.

Light refreshments and bottled water will be provided. Attendees are welcome to bring light meals with them, such as sandwiches or salads. There are several establishments within a few blocks of the Founders Hall venue that offer such fare.

If you register and are no longer able to attend, please send an email to cop_instructional_design@dcatd.org.

Venue:  George Mason University Arlington Campus, Founders Hall, 3351 Fairfax Drive, Arlington, VA. (Room 207)

Directions to Founders Hall:

From Washington, DC:

Cross over the Roosevelt Bridge; follow signs to the George Washington Parkway. Once on the parkway, exit at Spout Run (left exit). Cross over Route 29 (Lee Highway). Spout Run is now Kirkwood Road. Cross over Washington Boulevard. Founders Hall is on the right, at North Fairfax Drive.

From I-66 heading east:

Exit I-66 at Glebe Road/Fairfax Drive (exit 71). The exit ramp turns into Fairfax Drive. After traveling one mile on North Fairfax Drive, you will see the FDIC building on the left. Founders Hall is past the FDIC building.

*Note: All eastbound lanes of I-66 inside the Beltway are restricted to HOV-2 from 6:30 am to 9:00 am and all westbound lanes of I-66 inside the Beltway are restricted to HOV-2 from 4:00 pm to 6:30 pm.

From I-66 heading west:

Exit I-66 at Glebe Road (exit 71). Turn left onto Washington Boulevard. Stay on Washington Boulevard until you pass the Giant Supermarket; then turn right onto Kirkwood Road. Founders Hall is on the right, at North Fairfax Drive.

*Note: All eastbound lanes of I-66 inside the Beltway are restricted to HOV-2 from 6:30 am to 9:00 am and all westbound lanes of I-66 inside the Beltway are restricted to HOV-2 from 4:00 pm to 6:30 pm.

From I-395:

Exit I-395 at Glebe Road North. Continue on Glebe Road, passing Ballston Common Mall on the right. Cross over Wilson Boulevard, then turn right onto Fairfax Drive. After one mile you will see the FDIC building on the left. Founders Hall is past the FDIC building.

From Fairfax and Points West, via Route 50:

Go east on Route 50 (Arlington Blvd.). Exit at Glebe Road, and turn left on Glebe. Turn right on Fairfax Drive. The Arlington Campus is one mile down on North Fairfax Drive, past the FDIC building, on the left.

Please note: Paid visitor garage parking is available onsite at Founders Hall as is limited street parking outside the building.

By Metro:

Take the Orange Line to the Virginia Square/GMU station. The Arlington Campus is approximately 2 blocks Take the escalator to the street level, and turn to face Fairfax Drive. Across the street and to the right, you will see the FDIC building. Cross the street and continue past the FDIC building. Founders Hall is on the left.

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