At the beginning of 2020, you likely had several offerings you were planning on executing in the first and second quarter, and beyond. How has the pandemic changed client requests or your planned offerings? Whether you are an internal consultant or an external consultant running your own business, the pandemic has forced organizations into digital transformation. As a result, clients are likely asking you for a different level of support. In this session, we will:
- Review the top skills needed by businesses in 2020, noted at the beginning of the year by LinkedIn, as well as, the skills noted in several articles been posted since late April about important skills for employees in a post-pandemic world Discuss current requests you are getting from clients
- Share ideas for pivoting effectively when new requests differ from what you were/are working on (so you can deliver what is needed now without losing current work/effort)
- Discuss how you can or should approach clients with suggestions of topics to offer, if requests are not being made
Join us as we discuss changes to the learning landscape because of the pandemic and how we can be adaptable, resourceful, and resilient.
Presenter: Sharla Bailey
Sharla completed her Master of Arts in Human Performance Systems and a Graduate Certificate in Instructional Systems Design at Marymount University while working full-time and traveling as a Regional Training Manager for Au Bon Pain bakery cafes. She later transitioned to Panera Bread when an executive asked her to come build the L&D structure for the organization as the Instructional Design & Development Manager. Once the L&D foundational elements were complete, Sharla was promoted to Director of Learning & Development to ensure execution of the programming and to lead sustainability efforts within company and franchise bakery-cafes for the fast-casual concept.
Sharla has an unrelenting focus on creating L&D programs aligned with business strategy and achieving results. Her opportunities to make a positive impact have spanned multiple industries including leading L&D strategy at the division and corporate level for Freddie Mac after the 2008 financial crisis. She has also been fortunate to learn and grow through consulting projects with IT, healthcare, and government organizations. In addition to her MA and certificate in ISD, Sharla’s certifications include SPHR, Prosci Change Management Practitioner, LUMA Institute Human Centered Design, Storyline 360, Captivate Specialist, Adaptive Learning, Everything DiSC, HBDI, and more. Currently, she operates Learning Ignited, LLC, an L&D consultancy. https://learningignited.com
Zoom credentials will be provided in the confirmation and reminder emails.