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Metro DC ATD

The Premier Association for Talent Development Professionals in the Metro DC Area

Customer Experience Fundamentals – Unlocking The Power of CX In Your Business - Independent Consultant CoP Metro DC Chapter ATD

  • 11 May 2021
  • 6:00 PM - 8:00 PM
  • Zoom
  • 41

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Customer Experience is being discussed everywhere, but what does it actually mean? Brenton will be introducing fundamental principles that you can use in your business right away. He’ll also be introducing you to the seven aspects of your business that make all the difference to the delivery of your customer’s or client’s experience, and helping you identify some immediate pain-points who’s removal will make all the difference to your organization.

Presenter:  Brenton Webber

Brenton Webber is a Customer Centric Advocate who founded Half Time Orange, a New Zealand based Customer Experience Consultancy, in 2018 to improve the lives of humans inside and outside organisations by designing and implementing practical CX strategies and systems that work.

Brenton is currently work with clients in NZ, Australia, Singapore, the UK and the US across a range of industries including Retail, Healthcare, Technology, Financial Services and Media.

https://www.linkedin.com/in/brentonmwebber/

Zoom credentials will be provided in the confirmation and reminder emails.


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